Privacy Policy

Effective Date: January 1, 2025

Wanderlust Escapes ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit our website www.wanderlustescapes.com (the "Site") or use our services. Wanderlust Escapes is located at 789 Tranquility Lane, Suite 200, Sedona, Arizona, 86336, United States.

Information We Collect

We collect several types of information from and about users of our Site, including:

• Personal Information: This includes information that can be used to identify you, such as your name, email address, phone number, postal address, payment information, and travel preferences. We collect this information when you create an account, book a trip, subscribe to our newsletter, or contact us.
• Usage Data: We automatically collect information about your interactions with our Site, such as your IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of your visits. We use cookies, web beacons, and other tracking technologies to collect this data.
• Location Data: With your consent, we may collect precise location data from your mobile device to provide location-based services, such as recommending nearby attractions or hotels. You can disable location services in your device settings.

How We Use Your Information

We use the information we collect for various purposes, including:

• Providing and Improving Our Services: To process bookings, personalize your experience, provide customer support, and improve the functionality and content of our Site.
• Communicating with You: To send you booking confirmations, updates about your trips, newsletters, marketing communications, and respond to your inquiries.
• Personalizing Your Experience: To tailor content and offers to your interests and preferences, and to recommend destinations and activities that may be of interest to you.
• Analytics: To analyze trends, track user behavior, and measure the effectiveness of our marketing campaigns.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.

Sharing Your Information

We may share your personal information with the following categories of recipients:

• Service Providers: We share information with third-party service providers who assist us with payment processing, data analytics, email marketing, customer support, and other business operations. These providers are contractually obligated to protect your information and use it only for the purposes we specify.
• Travel Partners: To facilitate your travel arrangements, we share your information with airlines, hotels, car rental agencies, tour operators, and other travel partners. These partners may have their own privacy policies, which you should review.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
• Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal request, such as a subpoena or court order.

Cookies and Tracking Technologies

We use cookies and other tracking technologies to collect usage data and personalize your experience. Cookies are small text files that are stored on your device when you visit our Site. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a longer period). You can control cookies through your browser settings, but please note that disabling cookies may affect your ability to use certain features of our Site.

Your Rights

You have the following rights regarding your personal information:

• Access: You have the right to access the personal information we hold about you and to receive a copy of it.
• Correction: You have the right to correct any inaccurate or incomplete personal information we hold about you.
• Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
• Objection: You have the right to object to the processing of your personal information for direct marketing purposes or on grounds relating to your particular situation.
• Restriction: You have the right to restrict the processing of your personal information in certain circumstances, such as when you contest the accuracy of the data.
• Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.

To exercise these rights, please contact us at [email protected] or by mail at 789 Tranquility Lane, Suite 200, Sedona, Arizona, 86336, United States. We will respond to your request within a reasonable timeframe.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include encryption, firewalls, and regular security audits. However, no method of transmission over the internet or method of electronic storage is completely secure, so we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We may retain certain information for legitimate business purposes, such as record keeping, fraud prevention, and dispute resolution.

Children's Privacy

Our Site is not directed to children under the age of 16, and we do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete the information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our Site and update the "Effective Date" at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us:

Wanderlust Escapes
789 Tranquility Lane, Suite 200
Sedona, Arizona, 86336, United States
Email: [email protected]
Phone: +1 555-123-4567

Our Data Protection Officer is Amelia Stone, who can be reached at the email address above.

International Data Transfers

If you are accessing our Site from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where our servers are located and our central database is operated. The data protection laws of the United States might be different from the laws in your country. By using our Site, you consent to the transfer of your information to the United States.

CCPA Compliance

If you are a resident of California, you have certain rights under the California Consumer Privacy Act (CCPA). These rights include the right to know what personal information we collect about you, the right to delete your personal information, and the right to opt-out of the sale of your personal information. We do not sell your personal information.

GDPR Compliance

If you are a resident of the European Economic Area (EEA), you have certain rights under the General Data Protection Regulation (GDPR). These rights include the right to access, rectify, erase, restrict processing, and object to processing of your personal data, as well as the right to data portability. You also have the right to lodge a complaint with a supervisory authority.